Existing Housing
- Additional Gas connection and meter at your home
- Additional Electricity connection and meter at your home
- Connecting your house to the gas network if you have not previously had a gas supply to your home
New Build
- New Gas infrastructure, connections and meters for up to 30 homes
- New Electricity infrastructure, connections and meters for up to 30 homes
- New Water infrastructure and connections for up to 30 homes
SME Developers
- New Gas infrastructure, connections and meters for your housing development
- New Electricity infrastructure, connections and meters for your housing development
- New Water infrastructure and connections for your housing development
Multi Utility
- Full multi utility infrastructure design and construction for your new housing development
Electric Singles Application
- to arrange a new electricity connection for your existing or new build house
Metering
- If you already have a gas or electricity supply but only need a meter installed, please call 0333 202 9580 and select option 3.
Need a supply of gas, electricity or water to your property or as part of an infrastructure project for your plot or development
British Gas Multi Utilities has the largest network of energy installer engineers in the UK, providing a high-quality service for those looking to install gas, electricity and water connections.
From large scale housing development and commercial properties, to homeowners who are developing land or building an extension, we are the UK’s leading installer of gas pipe, electrical and water meters in the UK.
Call us now or complete our enquiry form to get a free quote for gas, electricity or water connections.
Over 25 years experience in the utility infrastructure market
Utility Connections
We provide utility connections and meters including gas, electricity, and water for a variety of projects, from single home extensions to large scale housing developments. Our team of experts will work with you to ensure your connections are installed safely and efficiently, meeting all regulatory requirements.
Small and large solutions
If you're building an extension or developing property on land adjacent to your house, right through to large complex 1,000 plus plot sites and commercial developments, , we can arrange your meter and connection. We cover small sites but also project manage large infrastructure projects to the highest quality and standards.
40+ years' experience
Our fully accredited and qualified team of experts have installed thousands of infrastructure and supply connections for businesses for over 40 years. We'll deliver your project.
End to end service
We design, plan and install the infrastructure you need, with dedicated managers for larger projects to guide and support you through every stage.
Frequently asked questions
For existing property owners:
Please complete the form to request a 48 hrs callback from our Domestic Gas Metering
Customer Care team via the following link:
https://forms.office.com/Pages/ResponsePage.aspx?id=j4kDpuJ9ukW2fdNftRmyzwbo9vRGHqZCu6pXiv4hUH5URThBVVZLOFhVOVRBTUZFQlFVUjc3OTBNUy4u
For developers:
To arrange your free smart meter installations, you are requested to call our
metering team directly as a verbal contract is necessary. The team are available Mon
- Fri 9-5 on the following telephone number and current option 0333 2029580 (be sure
to press option 3)
Complete this enquiry form – Create a link to email Siteworks – to avoid sending customer to DNO (We can then carry out checks via XoServe/Ecoes and send info or app on response)
We provide quotes for all new utility infrastructure and meters for
existing/conversions/new build, both single and multiple properties for the
following utilities:
Multi Utilities
– Gas, Electricity & Water / Electricity & Water / Dual Lay
– Gas & Electricity / Electricity Only / Gas Only
The cost of arranging the new connection, and the time it will take to set up, will depend on the complexity of the job (example timescales 4-12 weeks)
The majority of our quotations are free to obtain, such as Gas only, unless there are any pre design costs incurred for example, chargeable Point of Connection applications.
All New Utility works are chargeable. Once we have your details we'll provide you
with a quote for the works.
Your quote will vary dependant on aspects such as:
- Siteworks required
- Meter size
- Annual energy use
- Region in the UK
There is no obligation for acceptance
Yes - You can apply directly with the Electricity Distribution Network
No, you will need to complete the application request and be allocated an account manager before we can produce any costing. We can offer budget costings for multiple properties which are free to obtain and have no obligation for acceptance.
No, you will need to approach your local water authority
This will need to be carried out by the District Network Owner (DNO), to find out who this is please carry out an internet search
For existing British Gas customers - General Billing (accounts starting 85) 0333 2029580 option 1/NEP Customer care (accounts starting with A) 0330 808388. For those who have third party suppliers, please contact their customer care/Billing team directly
For current BG customers - General Billing (accounts starting 85) 0333 2029580 option 1/NEP Customer care (accounts starting with A) 0330 8083880 For those who have third party suppliers, please contact their customer care/Billing team directly
You can email your enquiry to gas.connection&metering@britishgasbusiness.co.uk You can call 0330 8183962
Yes - All our meters are the latest generation SMART meter